BOOKING RELATED
Can i change my booking details?
-YES,you can change it within 2 days before booked date.
When do I get the booking confirmation and the cab details ?
A: The booking is confirmed instantly. The cab details are sent subsequently 2 hours prior to travel time..
CANCELLATIONS
Can I change my booking Details like Date,cab,time etc ?
A: A: Yes. You can change the date of booking till 2 days before the booked date free of charge.
Q: How do I cancel my booking? What are the charges?
A: You can cancel your booking anytime by calling at 8191-00-8191. The cancellation charges are as follows: 48 hours before booked time: No Charge 24 – 48 hours before booked time: 50% of the advance amount 0 – 24 hours before booked time: 100% of the advance amount.
PAYMENT RELATED
What are the different modes of payment you support ?
A: We accept all major credit and debit cards. We also accept Cash Cards and Net Banking.
Q: Can I buy for someone else using my credit/debit card ?
A: Yes definitely! You need to mention the card holder details for the card payment but you can enter anyone’s name for the car booking.
Q: Is it safe to use my credit/debit card on your site? Do you store my card number and details ?
A: It is completely safe to use our site. We have partnered with CCAvenue for the payment gateway. CCAvenue provides a 128-bit SSL encryption technology compliant solution which is certified by VeriSign. We don’t store any card details.